What a Full-Service Flooring Install Includes
A full-service flooring install covers the whole job. That includes measuring and planning, picking the floor, moving furniture, taking up the old floor if you want us to, prepping the subfloor, installing, finishing trim and transitions, and cleaning up. One company answers for both the product and the work. For a small repair like one cracked plank, you need a handyman.
Key takeaways
- A full-service install starts at the showroom, where you pick your floor. Then someone from our team measures every room and checks the subfloor.
- On install day, the crew moves furniture, can take up the old floor, preps the subfloor, installs, trims out and cleans up.
- Problems found under the old floor can add cost. Ask how stairs, appliances and subfloor repairs are handled before you sign.
- One cracked plank or a small patch is a handyman job.
- A full-service quote lists furniture moving, removal, trim, transitions and subfloor prep in writing.
What happens before install day
Before anything gets installed, you pick your flooring and we measure the space. It starts at our showroom. You find a floor you like, try it in your own rooms with our room visualizer, and take samples home to see them in your home’s lighting. Then someone from our team will come to your house, measure every room and look at the subfloor.
The measurement tells us how much material will be needed for every part of the floor, including closets, doorways and around corners. Looking at the subfloor early tells us whether other work needs to be done before a new floor can go down. From there, you get a line-itemized quote with your final selections and a CAD design of the space.
Our showroom is at 1546 US-209 in Brodheadsville, and our samples are full-size. A small swatch under store lights can have a very different look compared to how the actual material would look in your home. We recommend taking a few samples home to compare how they look under your home’s natural light and fixtures.
We’re family owned and operated, and we’ve installed more than 13,000 floors since 1998 for homeowners across Monroe County and the Poconos.
Visit our Brodheadsville showroom to see the full-size samples in person.
What install day includes
On install day, our crew handles the work from start to finish. We move the furniture out, take up the old floor if it’s necessary, check and prep the subfloor, and test for moisture where it matters. Once that’s done, we’ll put the new floor down, set transitions at the doorways, finish the trim and clean up everything.

The steps to any flooring installation process are the same whether you're getting luxury vinyl plank, carpet or tile. The only changes are the prep work and how the floor goes in.
- Furniture moved. The crew moves furniture out of the room before work starts.
- Old floor taken up. If you’d like us to, we take up the old carpet and pad, vinyl, laminate or tile and dispose of it. We don’t leave a dumpster on site, so there’s nothing for you to schedule or get a permit for. You’re also welcome to remove the old floor yourself.
- Subfloor checked and prepped. Low spots get leveled, loose spots are fastened down, and debris gets cleared. Underlayment is put in place if it’s required for the floor material.
- Subfloor checked for moisture. When it’s needed, we check the subfloor for moisture, especially before hardwood goes down over concrete. We look at moisture before luxury vinyl plank goes in too, so we know whether the floor needs extra prep. The industry standard for measuring moisture in concrete is the ASTM F2170 moisture test for concrete slabs. If your basement tends to run damp, we’ll point you to flooring for damp basements.
- New floor installed. In bathrooms and laundry rooms, we usually suggest waterproof flooring to ensure spills and splashes won't cause the floor to swell or warp.
- Transitions set. A transition strip will cover the edge where the new floor meets another one at a doorway.
- Trim finished. Baseboard and quarter round are finished along the walls to cover the small gap the floor needs at the edges.
- Mess cleared. Scraps, packaging and dust are cleaned up when the job is done.
What's usually extra, and what to ask about
Problems found under the old floor can add cost, and three other parts of a job are worth asking about before you sign: stairs, moving appliances and repairing a damaged subfloor. Each one takes more labor or material than a flat, empty room, so make sure your quote says how it’s handled.
- Stairs. Every step gets measured, cut and fit by hand, one at a time. A staircase in hardwood, with new stair treads, can take as much work as a whole room.
- Appliances. Moving a fridge or a washer means unhooking it and hooking it back up, sometimes with a water line involved.
- Subfloor repair. If the plywood underneath is soft, rotted or badly out of level, it has to be fixed first.
- What’s under the old floor. Our sales team looks for likely problems on the first visit. Sometimes, though, we pull up carpet and find a second layer of vinyl, old glue or water damage nobody knew about. When that happens, the crew lets your salesperson and project manager know, and someone from our team calls you or comes out to the house. We explain the problem and any extra cost before doing that part of the work.
When a handyman is the better call
For a cracked plank, a loose board or a small patch, you need a handyman. One person can fix that fast. Our crews do whole rooms and whole houses, start to finish.
Our team helps you pick the floor and the trim to go with it, and handles everything in between. If you're not sure which kind of job you've got, give us a call and ask.
How to tell if a quote is full-service
A full-service quote lists the work along with the floor material. Before you sign, look for each of the items below in writing, and ask about anything missing. If a quote only shows square footage and a price per foot, everything else on this list may get billed later as an extra.
- Is moving furniture listed?
- Are removal and disposal of the old floor listed?
- Is trim (baseboard and quarter round) included?
- Are transitions at the doorways included?
- Is subfloor prep described, along with what happens if repairs turn up?
Get that quote in writing from a contractor who's registered with the Pennsylvania Attorney General. The state requires it for anyone doing $5,000 or more of home improvement work a year, and you can look up a contractor's registration before you hire.
Want a quote that covers everything? Get a quote for your project.
Frequently asked questions
Do flooring installers move furniture?
Yes. Moving furniture out of the way is part of a full-service install with us. If there are pieces you’re unsure about, ask when we come out to measure.
Does flooring installation include removing the old floor?
It can. Our crew can take up and dispose of the old floor, and we don’t leave a dumpster on site, so there’s nothing for you to schedule or get a permit for. You’re also welcome to remove it yourself. Either way, once the old floor is out, we look at the subfloor and tell you what prep it needs. If we find damage under it, we’ll explain the problem and any extra cost before we do that work.
How long does flooring installation take?
It depends on the job. The timeline can change based on the number of rooms, how much old flooring has to come up, whether there are stairs, and how much subfloor work is needed. Once we've measured, we'll give you a schedule for your project.
Do I need to be home while the floor goes in?
No. You’re welcome to be home, but our crew can do the work on their own as long as they have reliable access to the house all day. If you can’t be there at the end, our project manager will set up a final walkthrough at a time that works for you to go over the finished floor and answer any questions.
Can new flooring go over my existing floor?
Often, yes, especially with luxury vinyl plank. Depending on what’s down now and its condition, we may be able to put floating click-lock or glue-down LVP over hardwood or tile. We check the existing floor first and only do it where the manufacturer’s guidelines allow. When it works, it skips the demolition and can save you time and cost. If you have carpet now, it’ll need to come up before anything new goes down.
Related guides
- Is Waterproof Flooring Actually Waterproof?
- Which Bathroom Tiles Are Actually Waterproof?
- What Flooring Installation Costs in Saylorsburg
- Best Flooring for Poconos Vacation Rentals
